The Chicago Tribune is reporting that “Orlando became one of the first cities in America to switch all of its employees to Google e-mail.” The savings are impressive:
“If Orlando were to keep its current system, city officials estimate it would cost $133 a year for each of its 3,000 employees — or $399,000 — including annual software licenses.
Google is charging $45.50 per user, or $136,500. In return, everyone from city planners to police officers will use a Web-based e-mail system similar to Google’s popular Gmail, but without the advertisements that support the free consumer version. Google servers will store all city e-mail and run the application, and Google technicians — not city employees — will make sure it runs smoothly.
"The costs and IT support are someone else’s nightmare, and that’s what we’re paying for," Chief Financial Officer Rebecca Sutton said.”
More interesting is the confidence, dare I say “trust”, in using a cloud-based solution:
“[Google’s] Lock said Google will archive Orlando records, which must be kept and accessible under state public-records law, in "super-secret data centers."
And Cross [Orlando’s Chief Information Officer] said he’s confident city records, including sensitive law-enforcement and legal documents, will be safe from loss or cyberattack. Google has greater security resources, from people to money, than Orlando could muster on its own.
Besides, Cross said, the city last year contacted other e-mail providers, including Microsoft and IBM, about moving to the cloud.
"They gave us pricing that couldn’t compete with Google," he said.”
While the Los Angeles Google deal is much better known, Orlando led the way:
“Los Angeles became Google’s crown jewel in October, when that city approved a $7.25 million e-mail contract with the Internet giant, but Los Angeles has not yet moved its 30,000 employees to the Google system.
Google cited its deal with Orlando, which had already been signed, in its pitch to Los Angeles.”
In a reversal of classic technology adoption patterns, government agencies are cutting the path to cloud computing. Interesting times.

